falzorin.com

Privacy Policy

Effective: 1 Jan 2025

This Privacy Policy describes how falzorin.com LLC (“we”, “us”) processes personal data collected through this website, contact forms and booking requests.

1. Controller and legal basis

We process data under Law of Ukraine No. 3724-IX 'On Personal Data Protection' dated 25.04.2024. For bookings/orders: Law of Ukraine No. 675-VIII 'On Electronic Commerce' dated 03.09.2015 and Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10.06.2023.

2. Data we collect

Identity and contact data: name, email address, phone number.
Booking details: service requested, dates, preferences.
Technical data: IP address, browser type, device data via cookies.

3. Purposes and consent

We use your data to respond to enquiries, process bookings, provide services, and comply with legal duties. For submissions we rely on your consent and on contract performance. Withdraw consent anytime: contact@falzorin.com.

4. Cookies and electronic communications

We use strictly necessary cookies without consent. Any other cookies or device data are set only with your prior clear consent, as required by Law of Ukraine No. 1089-IX 'On Electronic Communications' dated 16.12.2020.

5. Sharing and transfers

We do not sell your data. We may share it with processors (hosting, email, payment) under written contracts, and with authorities where required by law.

6. Retention and security

We keep data only as long as needed for the purposes above or as law requires. We apply technical and organisational measures to protect it.

7. Your rights

Under the Data Protection Law you may request access, correction, deletion, restriction, portability, and object to processing. Complaints may be lodged with the Ukrainian Parliament Commissioner for Human Rights.

8. Terms and cancellation

Where services can be booked online, our public offer and cancellation/refund terms apply under Civil Code of Ukraine No. 435-IV dated 16.01.2003.

9. Contact

falzorin.com LLC, 15 Naberezhno-Khreshchatytska St, Podil, Kyiv, 04070, Ukraine. EDRPOU 55541335. Email: contact@falzorin.com. Phone: +380 660 126 2926. Managing Director: Laura Schmidt.