Terms of Service

Last updated: 1 January 2025

These Terms govern your use of falzorin.com and any booking or membership services. By using the site, you accept them.

1. Provider

falzorin.com LLC, 15 Naberezhno-Khreshchatytska St, Podil, Kyiv, 04070, Ukraine. EDRPOU 55541335. Legal representative: Laura Schmidt, Managing Director. Email: contact@falzorin.com. Phone: +380 660 126 2926. This information is provided before any order or booking under Law of Ukraine No. 675-VIII 'On Electronic Commerce' dated 03.09.2015.

2. Booking and Offer

Online bookings are subject to the public offer and cancellation/refund terms shown before confirmation, under Civil Code of Ukraine No. 435-IV dated 16.01.2003. We may refuse or cancel bookings for legitimate reasons.

3. Payments

Prices and payment methods are shown at checkout. We are a single tax payer; VAT is optional unless stated.

4. Cancellation and Refunds

Cancellation and refund rights follow Civil Code of Ukraine No. 435-IV dated 16.01.2003 and Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10.06.2023. Service-specific terms are shown before you confirm.

5. Privacy

We process personal data under Law of Ukraine No. 3724-IX 'On Personal Data Protection' dated 25.04.2024. Our Privacy Notice explains what we collect and your rights. Consent is required for booking or contact data.

6. Cookies

Strictly necessary cookies are used without consent. Other cookies or device data require your consent under Law of Ukraine No. 1089-IX 'On Electronic Communications' dated 16.12.2020.

7. Advertising

All claims are truthful, substantiated and not misleading, per Law of Ukraine No. 270/96-VR 'On Advertising' dated 03.07.1996.

8. Liability

To the extent permitted by law, we are not liable for indirect or consequential loss. Nothing limits your statutory consumer rights under Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10.06.2023.

9. Complaints and Disputes

Send complaints to contact@falzorin.com. We aim to respond within 30 days. Disputes are resolved in the courts of Ukraine.

10. Changes

We may update these Terms. The current version is always posted here. Continued use means you accept them.

11. Contact

falzorin.com LLC, 15 Naberezhno-Khreshchatytska St, Podil, Kyiv, 04070, Ukraine. Email: contact@falzorin.com. Phone: +380 660 126 2926.